Category Archives: Entire Staff

ASA Colorado Summit

FRIDAY JANUARY 15th, 2021· 8:00 am - 9:00pm THE LEADERSHIP CONFERENCE at THE ASA SUMMIT Embassy Suites by Hilton Denver - Stapleton 4444 N. Havana St., Denver, CO. 80239 Followed by TopGolf, Dinner and Cocktail Party Topgolf Thornton 16011 Grant St. | Thornton, CO 80023 The premier entertainment and event venue in Colorado with fun point-scoring golf games for all skill levels, upscale bar food and drinks, and more! ·  Separate from Summit Registration · MUST REGISTER · Space is Limited Registration 8:00am – 8:30am Leadership Development Speaker - 8:30pm – 5:00pm Cocktail Party, Dinner & TopGolf (Thornton) - 5:00pm – 8:00pm SATURDAY JANUARY 16th, 2021 · 7:00am - 5:00pm THE ASA Colorado SUMMIT Lincoln College of Technology ... read more

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Communicating With Technicians - Ft. Collins

Sometimes communication between technicians and service consultants is a challenge. This interactive course provides an understanding of perspectives from both sides of the shop. Participants will discuss communication challenges and real world scenarios that occur within their work environment all with the intent of understanding, diagnosing, and resolving these challenges. Tools, tips, and techniques for handling a wide range of technician challenges will be learned in a fun and challenging environment. Technicians and Service Advisors are encouraged to attend together!  

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Selling Skills Revisited: The Courtesy Inspection - Denver

Begin able to establish a customer relationship through your organization’s courtesy inspection is a critical selling tool. This very interactive program revisits the Service Counter Selling Skills class with a special focus on selling from a courtesy inspection sheet. Customer buying process, sales process, and the importance of relationship building are reviewed. Participants will be challenged with active role play designed to improve selling skills and challenge service advisors to improve their skills

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ASA Colorado Summit

Network & Build Community with the best & brightest Shop Owners, Professionals & top Trainers in our Industry A Riveting Keynote Presentation sure to leave your Team Inspired & Driven to Implement all they’ve Learned Support our Young Professionals by participating in our ASA Scholarship Opportunity Sponsored by NAPA Take Advantage of the Incredible Recruitment Opportunity & Seek Out Young & Ambitious Professionals THE SUMMIT Brought to you by ASA Colorado Lincoln College of Technology  11194 E 45th Ave, Denver, CO 80239 Don’t Miss Out in 2019! ASA Members $175 · Non-Members $200 · Early Bird Rate $150 *By 12/31/18 Registration 7:00am &ndash ... read more

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Managing Shop Workflow

Workflow in the shop is critical to creating high levels of technician productivity and customer satisfaction. How is work most efficiently dispatched? What does a solid quality control program look like? How are estimates being created? Where are the inefficiencies hiding? A repair shop's money comes from technician productivity. This means moving work through the shop efficiently, communicating effectively, and always being on top of your game. This program explores industry best practices related to technician efficiency, communication, and quality control. Trainer: Greg Marchand is an author, industry consultant, and passionate educator. As a former shop owner, Toyota business consultant, and college teacher, Greg is passionate about the health of the automotive industry. Greg designs and delivers knowledge rich, engaging automotive service and sales curriculum for instructor led and virtual instructor led training programs delive ... read more

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