Colorado

Accountability Class Taming Your Number #1 Productivity, Profitability & Culture Killer (Open to Techs, Service Advisors, Managers, and Owners)   Register Today!   May 19, 2022 5:30 pm Dinner 6:00-8:00 pm Training AIMS Windsor Campus 1120 Southgate Drive, Windsor, CO 80550   Hosted by:   About This Class   It’s impossible to create a high-performing team when there’s a lack of accountability. Put simply, when no one takes ownership of making decisions, addressing issues, and solving problems, things don’t get done. Without accountability in a team, work becomes chaotic.   Accountability is when people take responsibility for their own actions. It means showing up and setting out to accomplish the things you’d said you’d do. It’s about taking personal responsibil ... read more

Accountability Class Taming Your Number #1 Productivity, Profitability & Culture Killer (Open to Techs, Service Advisors, Managers, and Owners)   Register Today!   May 18, 2022 5:30 pm Dinner 6:00-8:00 pm Training Pro Auto Care 2030 S. Dahlia St., Denver, CO 80222   Hosted by:   About This Class   It’s impossible to create a high-performing team when there’s a lack of accountability. Put simply, when no one takes ownership of making decisions, addressing issues, and solving problems, things don’t get done. Without accountability in a team, work becomes chaotic.   Accountability is when people take responsibility for their own actions. It means showing up and setting out to accomplish the things you’d said you’d do. It’s about taking personal responsibility fo ... read more

2022 ASA Summit- Click here to learn more information, and to register! Classes - Schedule - Registration 

Sometimes communication between technicians and service consultants is a challenge. This interactive course provides an understanding of perspectives from both sides of the shop. Participants will discuss communication challenges and real world scenarios that occur within their work environment all with the intent of understanding, diagnosing, and resolving these challenges. Tools, tips, and techniques for handling a wide range of technician challenges will be learned in a fun and challenging environment. Technicians and Service Advisors are encouraged to attend together!  

Begin able to establish a customer relationship through your organization’s courtesy inspection is a critical selling tool. This very interactive program revisits the Service Counter Selling Skills class with a special focus on selling from a courtesy inspection sheet. Customer buying process, sales process, and the importance of relationship building are reviewed. Participants will be challenged with active role play designed to improve selling skills and challenge service advisors to improve their skills