Selling Skills Revisited: The Courtesy Inspection - Denver

Begin able to establish a customer relationship through your organization’s courtesy inspection is a critical selling tool. This very interactive program revisits the Service Counter Selling Skills class with a special focus on selling from a courtesy inspection sheet. Customer buying process, sales process, and the importance of relationship building are reviewed. Participants will be challenged with active role play designed to improve selling skills and challenge service advisors to improve their skills.

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