INDUSTRY LEADING TRAINING & TRAINERS BROUGHT TO YOU BY ASA COLORADO

 
ASA provides hands on education and training from experts in the industry to help you and your team thrive in your business. We partner with the industry's finest to bring the latest, most relevant training classes and trainers.
 
Our diverse curriculum is tailored to the specific needs of shop Owners, Managers, Service Consultants and Technicians to ensure attendees take classes relevant to each position and their specific needs. Classes are available to those wanting to take their shop to the next level. ASA Members receive special pricing. Not an ASA Member? Join today!
 
Thank you for investing in your team and supporting our vision of bringing the best education to our industry members.
 
January
2018
February
2018
April
2018
May
2018
June
2018
September
2018
October
2018
January
2019

January 8 - January 8

Successful Self-Managing Teams

Kenz & Leslie BG Training Center You don't want to be an integral daily part of your business? Tired of being the "Shell answer man" or woman? Then a self-managing team is the way to go. Join us as we look at what makes a good team develop, and what can give you better results with your self-managing team. (entire staff)

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February 12 - February 12

Planning Your Businesses Future-It Pays to Plan Ahead!!

Kenz & Leslie BG Training Center If you’re not planning for tomorrow, how do you know what you’ll need to succeed in business? Join us for a high powered planning session that will include how to build, how to track, and monitor a good plan for your business. (entire staff)

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April 2 - April 2

10 Critical Steps to Financial Freedom

Where has all the money gone? "Good question" you say? This is that one ABSOLUTELY, POSITIVELY WITHOUT A DOUBT, MUST HAVE class of the year. Without this class you may be making financial decisions without correct information. Or more simply put...winging it! Follow along as we look at Budgets, Financial Structuring and Hourly Rates based on your successes. (entire staff) Trainer and Bio: Maylan Newton with ESI Maylan brings his knowledge, expertise and experience to every seminar he produces and presents, as well as every business he coaches and consults with. This knowledge base is pulled from real world experiences as an ASE Master Technician, Service Writer, Service Manager, General Manager, Coach and Consultant, and as a Temp Service Writer in hundreds of Automotive Repair Facilities across the country. As a preferred Instructor for organizations like ASCCA, ASA, ATRA, BIMRS Group, CARS and the Show Power Training expo’s, he understands today’s issue ... read more

May 7 - May 7

What is Good Leadership?

Join Maylan Newton and the ESI Team as we take you through the steps to becoming a good leader while avoiding the pitfalls of the wrong moves. Trainer and Bio: Maylan Newton with ESI Maylan brings his knowledge, expertise and experience to every seminar he produces and presents, as well as every business he coaches and consults with. This knowledge base is pulled from real world experiences as an ASE Master Technician, Service Writer, Service Manager, General Manager, Coach and Consultant, and as a Temp Service Writer in hundreds of Automotive Repair Facilities across the country. As a preferred Instructor for organizations like ASCCA, ASA, ATRA, BIMRS Group, CARS and the Show Power Training expo’s, he understands today’s issues within the Automotive Industry. And through his accomplishments and accolades, he has earned the reputation for being the #1 Authority in Professional Sales and Business Management with many industry professionals. As Maylan shares his expe ... read more

June 5 - June 5

Telephone Skills

The telephone is integral to any business, yet sometimes little attention is paid to how the phone is answered, or to converting those phone calls into actual paying customers. This interactive course discusses the importance of not only making the phone ring but on converting those customers who do call into scheduled appointments. Class discussion and role play scenarios focus on verbal communication, the subtleties of how words are used during a conversation, and ensuring consistency in process. Trainer: Greg Marchand is an author, industry consultant, and passionate educator. As a former shop owner, Toyota business consultant, and college teacher, Greg is passionate about the health of the automotive industry. Greg designs and delivers knowledge rich, engaging automotive service and sales curriculum for instructor led and virtual instructor led training programs delivered throughout the U.S., Canada, and Europe. He also conducts in-shop process consultations ... read more

June 6 - June 6

Dealing With Upset Customers

Dealing with an upset or disgruntled customer can be a source of significant anxiety to service counter associates. This highly interactive course provides an understanding of how to defuse tense situations associated with failed repairs, mishandled business transactions, and other customer satisfaction challenges. Participants learn and practice valuable skills used to calm customers, resolve customer concerns, and ensure high customer retention for their organization. Trainer: Greg Marchand is an author, industry consultant, and passionate educator. As a former shop owner, Toyota business consultant, and college teacher, Greg is passionate about the health of the automotive industry. Greg designs and delivers knowledge rich, engaging automotive service and sales curriculum for instructor led and virtual instructor led training programs delivered throughout the U.S., Canada, and Europe. He also conducts in-shop process consultations ... read more

June 12 - June 12

Managing Time, Technicians, and Productivity

In the automotive service industry time is your product…it is what you sell. Managing time therefore becomes extremely  important as it has a very real cash value associated with it. Your technicians and the productivity with which they work relates directly to how much money your shop can make. This program focuses on industry best practices for creating a production process in which technicians can excel at producing, while delivering quality and maximum profits. Communication, efficiency in process, and customer satisfaction are emphasized. Expect lively  discussion! Trainer: Greg Marchand is an author, industry consultant, and passionate educator. As a former shop owner, Toyota business consultant, and college teacher, Greg is passionate about the health of the automotive industry. Greg designs and delivers knowledge rich, engaging automotive service and sales curriculum for instructor led and virtual instructor led t ... read more

June 13 - June 13

Managing Time, Technicians, and Productivity

In the automotive service industry time is your product…it is what you sell. Managing time therefore becomes extremely  important as it has a very real cash value associated with it. Your technicians and the productivity with which they work relates directly to how much money your shop can make. This program focuses on industry best practices for creating a production process in which technicians can excel at producing, while delivering quality and maximum profits. Communication, efficiency in process, and customer satisfaction are emphasized. Expect lively  discussion! Trainer: Greg Marchand is an author, industry consultant, and passionate educator. As a former shop owner, Toyota business consultant, and college teacher, Greg is passionate about the health of the automotive industry. Greg designs and delivers knowledge rich, engaging automotive service and sales curriculum for instructor led and virtual instructor led t ... read more

September 24 - September 25

Growing Your Customer Base

Is your shop maxing out on productivity? Need to drive more car count now? Not sure if your current marketing plan is delivering the results you need it to? Too often it's the simple things that get overlooked that allows a repair shop to grow their customer base. This program discusses effective ways to increase your customer base in a simple, controlled, profitable manner. Customer satisfaction, customer referral, quality control, and consistency in process are the core concepts emphasized in an interactive and lively environment. Trainer: Greg Marchand is an author, industry consultant, and passionate educator. As a former shop owner, Toyota business consultant, and college teacher, Greg is passionate about the health of the automotive industry. Greg designs and delivers knowledge rich, engaging automotive service and sales curriculum for instructor led and virtual instructor led training programs delivered throughout the U.S., Can ... read more

September 26 - September 27

Exceptional Customer Handling Skills

Exceptional Customer Handling Skills provides participants with industry best practices that lead to increased customer satisfaction, higher customer retention, and better profitability. Attendees also learn how to recognize what each customer needs in terms of transaction timing and thoroughness. The techniques and industry best practices presented during this interactive eight-hour seminar will increase your customer satisfaction, decrease your frustration, and help you to create an exceptional customer experience. Trainer: Greg Marchand is an author, industry consultant, and passionate educator. As a former shop owner, Toyota business consultant, and college teacher, Greg is passionate about the health of the automotive industry. Greg designs and delivers knowledge rich, engaging automotive service and sales curriculum for instructor led and virtual instructor led training programs delivered throughout the U.S., Canada, and Europe. He ... read more

October 2 - October 4

Implement and Maintain Your Sales Machine

If want to take your business to the next level, you need to attend this event! Join the growing number of successful businesses in Colorado and across the country that have utilized Jason Servidio's business model concepts to improve the culture and performance of their company and take it to the next level

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October 16 - October 17

Managing Shop Workflow

Workflow in the shop is critical to creating high levels of technician productivity and customer satisfaction. How is work most efficiently dispatched? What does a solid quality control program look like? How are estimates being created? Where are the inefficiencies hiding? A repair shop's money comes from technician productivity. This means moving work through the shop efficiently, communicating effectively, and always being on top of your game. This program explores industry best practices related to technician efficiency, communication, and quality control. Trainer: Greg Marchand is an author, industry consultant, and passionate educator. As a former shop owner, Toyota business consultant, and college teacher, Greg is passionate about the health of the automotive industry. Greg designs and delivers knowledge rich, engaging automotive service and sales curriculum for instructor led and virtual instructor led training programs delive ... read more

January 26 - January 26

ASA Colorado Summit

Network & Build Community with the best & brightest Shop Owners, Professionals & top Trainers in our Industry A Riveting Keynote Presentation sure to leave your Team Inspired & Driven to Implement all they’ve Learned Support our Young Professionals by participating in our ASA Scholarship Opportunity Sponsored by NAPA Take Advantage of the Incredible Recruitment Opportunity & Seek Out Young & Ambitious Professionals THE SUMMIT Brought to you by ASA Colorado Lincoln College of Technology  11194 E 45th Ave, Denver, CO 80239 Don’t Miss Out in 2019! ASA Members $175 · Non-Members $200 · Early Bird Rate $150 *By 12/31/18 Registration 7:00am &ndash ... read more

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